Category Archives: Communication

The Five Most Common Mistakes in Dealing With Team Conflicts

“The better able team members are to engage, speak, listen, hear, interpret, and respond constructively, the more likely their teams are to leverage conflict rather than be leveled by it.” ~ Runde and Flanagan ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Reflection: The Five Most Common … Continue reading

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Receiving and Responding To Feedback

“The more accustomed people become to giving and receiving feedback, the more comfortable they get with the process.” ~ Jim Kouzes and Barry Posner, Authors of The Leadership Challenge ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Reflection: Last month’s Harmony Habit Tip featured Ten Guidelines for … Continue reading

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Giving Effective Feedback

“We believe we do a better job at giving feedback than we really do.” ~ Rick Maurer ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Reflection: Lately, for a variety of reasons, I’ve found myself engaged in a lot more conversations about feedback.  Many individuals – clients, … Continue reading

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The Five Most Common Mistakes In Dealing With Team Conflicts

“The better able team members are to engage, speak, listen, hear, interpret, and respond constructively, the more likely their teams are to leverage conflict rather than be leveled by it.” ~ Runde and Flanagan ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Reflection: The Five Most Common … Continue reading

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Communicating Effectively

From the Harmony Habit Tip Archives (April 2012): “Communication is the most important skill in life.” ~ Steven Covey ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Reflection: I shared this quote with a room full of workshop participants recently, when I was teaching a program on … Continue reading

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Listening To Understand

From the Harmony Habit Tip Archives (May 2011): “Most of us listen to reply, not to understand.” ~Steven Covey ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Reflection: I remember the first time I read that quote because it really struck me how very true it is. … Continue reading

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